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Problem

When I start the application Xyz it shows error message Incorrect DLL version W32PTH10.DLL .

Solution

Download the attached file W32PTH10.DLL and replace the one in the C:\xvz\bin directory.

-- PeterThoeny - 12 Mar 2000

Classification: No Disclosure outside the company

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See also WebForm, WebSearch

Operating System

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Operating System: HP-UX

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Operating System

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Operating System: Linux

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Operating System

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Operating System: Mac OS

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Operating System

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Operating System

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Operating System: SunOS

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Operating System

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OS Version

• Text field. Enter the OS version if appropriate.
• See also WebForm, WebSearch

Operating System: Windows

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Operating System

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Classification: Public FAQ

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TopicClassification

Used to classify a topic in TWiki.Know. Select one of:

• NoDisclosure: Confidential - No disclosure outside the company
• PublicFAQ: Public, use for FAQ
• PublicSupported: Public and supported

Please select one of the Classification when submitting a topic.

See also WebForm, WebSearch

Classification: Public Supported

• Search all Public Supported topics.
• Is one of the TopicClassifications.

TopicClassification

Used to classify a topic in TWiki.Know. Select one of:

• NoDisclosure: Confidential - No disclosure outside the company
• PublicFAQ: Public, use for FAQ
• PublicSupported: Public and supported

Please select one of the Classification when submitting a topic.

See also WebForm, WebSearch

If you are not familiar with the TWiki collaboration tool, please visit WelcomeGuest in the TWiki.TWiki web first.

Note: The TWiki.Know web is for demonstration purposes only. It hardly contains any data, its purpose is to show how TWiki can be used as a knowledge base for support (e.g. as a web based help desk application).

The TWiki.Know knowledge base has the following functions:

1. Submit Data to the Knowledge Base: Enter data that could be usefull for other support staff.
2. Search the Knowledge Base: Search for a solution of a problem a customer has.
3. Email Notification: Subscribe in WebNotify to get notified by email whenever the knowledge base gets updated.

Submit Data to the Knowledge Base

Please feel free to add any information you think can help the support staff solving problems. To contribute to the knowledge base, please create a new topic that contains a problem and solution (or workaround) pair.

To submit data to the Knowledge Base:

• Think of a good topic name. It is recommended to use a name that describes the problem, e.g. an error message. The topic name should comply to the WikiNotation. An sample topic name for the error message Incorrect DLL version W32PTH10.DLL would be IncorrectDllVersionW32PTH10DLL.
• The easiest way to create a new topic is to type in a new topic name into the edit field at the top of each page, press Enter and then click on the Create link at the bottom of the page.
• Edit the new topic or copy & paste the text you already have.
• Select the appropriate items in the TWiki.Know form. See WebForm for details. This allows detailed search in WebSearch later on.
• [Preview Changes] and [Save Changes] when you are done.

Search the Knowledge Base

Please use the WebSearch topic to search for a solution to a problem.

Email Notification

Subscribe in WebNotify to get notified by email when the knowledge base gets updated. Support staff should subscribe to be notified, this is a good way to hone trouble shooting skills by having a look at newly submitted problem / solution pairs.

See OsSunOS

Category of a TWiki.Know topic

The bottom part of a TWiki.Know topic has a category table. It is used to categorize a topic:

• UseCategory?: Tell if the category table should be used or not
• TopicClassification: Classify a topic as public or confidential
• OperatingSystem: OS used
• OsVersion: OS version

When creating a topic it is important to set the appropriate values. This ensures that it is possible to do all kinds of query and search in WebSearch.

An explanation of the table items follows.

Used to classify a topic in TWiki.Know. Select one of:

• NoDisclosure: Confidential - No disclosure outside the company
• PublicFAQ: Public, use for FAQ
• PublicSupported: Public and supported

Please select one of the Classification when submitting a topic.

See also WebForm, WebSearch

Check one or more platforms:

The [Set] button will select all, [Clear] will clear all check boxes. (This works only with a JavaScript enabled browser)

See also WebForm, WebSearch

• Text field. Enter the OS version if appropriate.
• See also WebForm, WebSearch

-- PeterThoeny - 20 Aug 2000

Problem

This is a test problem entry.

Solution

This is a test solution for the problem

-- Main.Robert - 08 Sep 2002

TopicClassification

Used to classify a topic in TWiki.Know. Select one of:

• NoDisclosure: Confidential - No disclosure outside the company
• PublicFAQ: Public, use for FAQ
• PublicSupported: Public and supported

Please select one of the Classification when submitting a topic.

See also WebForm, WebSearch

Number of topics: 28

• See 100, 200, 400, 800 most recent changes
• See all changes

Form Definition for the Know web

Related Topic: WebPreferences, WebTopicEditTemplate, TWikiForms

Welcome to the home of TWiki.Know. This is a web-based collaboration area used as a knowledge base to find useful information for ... (anything you'd like, this Web is for demonstration purposes only)

Starting points:

Notes:

• You are currently in the TWiki.Know web. The color code for this web is a light green background, so you know where you are.
• If you are not familiar with the TWiki collaboration tool, please visit WelcomeGuest in the TWiki.TWiki web first.

Number of topics: 28

See also the faster WebTopicList

WebNotify is a subscription service to be automatically notified by email when topics change in the TWiki.Know web. This is a convenient service, so you do not have to come back and check all the time if something has changed. To subscribe to the service, please put yourself on the list below. The format is: 3 spaces * Main.yourWikiName - yourEmailAddress

• TWikiGuest - example@your.company

Note: It is helpful to insert your name in alphabetical order (by first name -- ignore the "Main.") -- then you can find your name (or not) more easily if you wish to remove it or confirm that you are on the list.

Related topics: TWikiUsers, TWikiRegistration

TWiki.Know Web Preferences

The following settings are web preferences of the TWiki.Know web. These preferences overwrite the site-level preferences in TWikiPreferences, and can be overwritten by user preferences (your personal topic, i.e. TWikiGuest in the TWiki.Main web)

Preferences:

• List of topics of the TWiki.Know web:
  • Set WEBTOPICLIST = Home | Readme | Changes | Index | Search | Go

• Web specific background color: (Pick a lighter one of the StandardColors)
  • Set WEBBGCOLOR = #D0FFD0

• Exclude web from a web="all" search: (Set to on for hidden webs)
  • Set NOSEARCHALL =

• Default template for new topics and form(s) for this web:
  • WebTopicEditTemplate: Default template for new topics in this web. (Site-level is used if topic does not exist)
  • TWiki.WebTopicEditTemplate: Site-level default template
  • TWikiForms: How to enable form(s)
  • Set WEBFORMS = WebForm

• Users or groups who are not / are allowed to view / change / rename topics in the Know web: (See TWikiAccessControl)
  • Set DENYWEBVIEW =
  • Set ALLOWWEBVIEW =
  • Set DENYWEBCHANGE =
  • Set ALLOWWEBCHANGE =
  • Set DENYWEBRENAME =
  • Set ALLOWWEBRENAME =

• Users or groups allowed to change or rename this WebPreferences topic: (I.e. TWikiAdminGroup)
  • Set ALLOWTOPICCHANGE =
  • Set ALLOWTOPICRENAME =

• Web preferences that are not allowed to be overridden by user preferences:
  • Set FINALPREFERENCES = WEBTOPICLIST, DENYWEBVIEW, ALLOWWEBVIEW, DENYWEBCHANGE, ALLOWWEBCHANGE, DENYWEBRENAME, ALLOWWEBRENAME

Notes:

• A preference is defined as:
  6 spaces * Set NAME = value
  Example:
  • Set WEBBGCOLOR = #FFFFC0
• Preferences are used as TWikiVariables by enclosing the name in percent signs. Example:
  • When you write variable %WEBBGCOLOR%, it gets expanded to #D0FFD0.
• The sequential order of the preference settings is significant. Define preferences that use other preferences first, i.e. set WEBCOPYRIGHT before WIKIWEBMASTER since %WEBCOPYRIGHT% uses the %WIKIWEBMASTER% variable.
• You can introduce new preferences variables and use them in your topics and templates. There is no need to change the TWiki engine (Perl scripts).

Related Topics:

• TWikiPreferences has site-level preferences.
• TWikiUsers has a list of user topics. User topics can have optional user preferences.
• TWikiVariables has a list of common %VARIABLES%.
• TWikiAccessControl explains how to restrict access by users or groups.

• Query by Classification:
  • No Disclosure, Public FAQ, Public Supported

• Query by platform:
  • HP-UX, Linux, Solaris, SunOS, Mac OS, Windows

• Topic index: List of TWiki.Know topics in alphabetical order.
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• Jump to topic: If you already know the name of the topic, enter the name of the topic at the second line of this page.

• WebChanges : Find out what topics in TWiki.Know have changed recently.

• How to edit text:
  • Make changes to topics in GoodStyle,
  • Learn the TextFormattingRules, and
  • Have a look at the TextFormattingFAQ.

• • Make sure to fill in the WebForm

Statistics for TWiki.Know Web

Notes:

• Do not edit this topic, it is updated automatically. (You can also force an update)
• TWikiDocumentation tells you how to enable the automatic updates of the statistics.
• Suggestion: You could archive this topic once a year and delete the previous year's statistics from the table.

Problem

.

Solution

.

-- TWikiGuest - 23 Nov 2009

• IncorrectDllVersionW32PTH10DLL
• NoDisclosure
• OperatingSystem
• OsHPUX
• OsLinux
• OsMacOS
• OsSolaris
• OsSunOS
• OsVersion
• OsWin
• PublicFAQ
• PublicSupported
• ReadmeFirst
• SunOS
• TWikiCategory
• TestEntry
• TopicClassification
• WebChanges
• WebForm
• WebHome
• WebIndex
• WebNotify
• WebPreferences
• WebSearch
• WebStatistics
• WebTopicEditTemplate
• WebTopicList
• WinDoze95Crash

See also the verbose WebIndex.

Problem

I got a call from Bill offering me $500 for each Windows crash reported to Micro$oft.

Solution

Use Linux.

-- TWikiGuest - 10 Feb 1999

Number of topics: 28